Returns & Exchanges

At Russell’s Shave Club, we stand behind the quality of our grooming products and offer a 30-day satisfaction guarantee to ensure you achieve the perfect shave. If you are not completely satisfied with your purchase, we provide a streamlined return process for all eligible items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring that all safety seals are intact for hygiene-sensitive products like shaving creams and balms.

• 3.
  Ship to Our Facility

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.