Frequently Asked Questions
Everything you need to know about the ultimate grooming experience.
How often will I receive my shaving refills?
You can customize your delivery frequency based on how often you shave. Choose between every 1, 2, or 3 months, and you can pause or cancel your subscription at any time through your account dashboard.
What makes Russell’s Shave Club blades different from store brands?
Our blades are crafted from premium Swedish steel and undergo a unique tempering process for maximum sharpness and durability. We provide five-blade cartridges with an integrated precision trimmer to ensure a smooth, irritation-free shave every time.
How much does shipping cost?
We offer free standard shipping on all subscription orders and one-time purchases over $35. For smaller one-time orders, a flat-rate shipping fee of $4.95 applies within the continental United States.
Can I return products if I have sensitive skin?
Absolutely. We offer a 30-day 'Smooth Shave' guarantee. If our products don't work for your skin type, contact our support team for a full refund or an exchange for our specialized sensitive skin formula.
Are your grooming products cruelty-free?
Yes, all Russell’s Shave Club creams, balms, and oils are 100% cruelty-free and formulated without parabens or sulfates. We believe in high-performance grooming that is ethical and safe for your skin.
How do I change my payment method?
Log in to your account and navigate to the 'Billing' section. From there, you can update your credit card information, switch to PayPal, or manage your Apple Pay settings for future renewals.